KD Blaze
Yeni Başlayan Plaj Ziyaretçisi
My partner and I stayed at this resort for a week, and our cabin was upgraded to a beachfront location due to an issue with our original booking, which turned out to be a pleasant surprise for us. We enjoyed the upgrade. However, we were only provided with one towel for the entire week, but fortunately, we had brought extra beach towels. While dishes and soap were provided, there was nothing to wash them with, and there was no broom in the room to sweep up the sand we tracked in. On our second day, we got locked out of our room and contacted the front desk using two phones, but never received a response. Luckily, it was only the bottom lock, so we were able to use a card to get back in, but we ended up sleeping on the beach that night. Overall, the customer service needs improvement, and there should have been an adequate supply of towels for two people, as well as a broom and sponge for cleaning the dishes.
Katie Star
Yeni Başlayan Plaj Ziyaretçisi
The best thing about this place is its location, location, location. The beach is very nice, but be cautious around the bonfire areas as we found buried metal marshmallow sticks in the sand! We rented cottage 12, and it was less than desirable for $250 a night. There were no towels or even liquid hand soap, which would have been nice to know before arriving. The appliances were rusty, and there was sand on the floors. There wasn't a single hook on the wall or any place to hang something up, and no table in the bedroom to set anything on. The TV was nice, but the couches were stained. Theresa is very nice. If I were paying $150 a night, it would be okay, but for $250, they could do better. Calling this a luxury resort is deceiving at best.