Silas Donovan
Yeni Başlayan Plaj Ziyaretçisi
My husband and I stayed at this beach resort for a couple of days during our holiday trip in Thailand, and we were quite disappointed with our experience despite the positive reviews and affordable price. The staff we interacted with were all very friendly, but seemed overwhelmed. We believe this resort may be better suited for families with children rather than couples looking for a romantic getaway.
Upon arrival, we were shuttled to the resort by boat along with other guests and staff. Check-in was chaotic, with nearly 30 people waiting in line at the same time. Our room was not ready until almost an hour after the official check-in time.
While waiting for our room, we decided to have lunch and relax by the pool. We were surprised by the condition of the resort - most of the lounge chairs were occupied, the restrooms and pool deck were messy, and there were rowdy children in the adult pool. We were also taken aback by the fact that we had to check out towels from different locations around the property, or else we would be charged.
Overall, we felt that the resort was overcrowded and poorly managed, leading to inefficiencies that impacted the staff's ability to provide good service. Unfortunately, we would not recommend this resort to others.
Barceló Coconut harika bir deneyimdi ve personel mükemmeldi. Seyahatimizi daha da güzel kılan bazı personele özel bir teşekkür etmek isterim. Joy çok ilgiliydi ve sürekli destek ve verimlilik sağladı. Joy'un çalışmalarının takdir edilmesi gerekiyor. Von her zaman günümüzü güzelleştiriyor ve yüzünde en güzel gülümseme vardı. Minny en iyi masa servisini sağladı ve çok misafirperverdi. Kyle en iyi esprileri yapıyor ve her zaman bizi güldürüyordu. Non her zaman bizimle ekstra çaba sarf etti ve tüm ihtiyaçlarımızı karşıladı. Ion ve Enric otelimizle ilgili her konuda yardımcı oldu ve çok nazik ve cömerttiler. Diğer tüm personel mükemmeldi ve seyahatimizi harika hale getirdi. Harika yemekler, güvenli bir ortam ve genel olarak muhteşem bir deneyim. Kesinlikle geri döneceğiz!! #stingray43